I was notified that Ronya Bynum would be handling the case on September 27, 2024, right at the 30-day mark. I immediately emailed her with questions and updated my address, but after multiple follow-ups on October 1st, 7th, and 12th with no response, I grew frustrated and contacted the program manager. It wasn’t until October 28th that Ronya finally responded — and internal emails from my public records request showed she only reached out because her manager instructed her to. You can also see the difference in how she communicated with me versus how she treated Anna’s attorney.